I am your customer. 
I hope you will be mine.

My motivation for creating cross-referenced comes from the deep love and respect I have for libraries.  It comes from being an adult who was shaped, if not saved, by the public library.  My professional credentials are solid: I have helped hundreds of libraries manage successful RFID conversions and implement automation and technology projects.  I have experience working in both public and academic libraries, and I worked for one of the library industry’s largest technology vendors.  But, the reason I will work so hard for you is because you’ve already worked as such a positive force in my life.

As a child, I was the kid following around the Children’s Librarian, asking a million questions.

I was always a curious child. My parents could never have supplied me with enough material to satisfy my inquisitive mind, but at the library I could learn about anything, everything.  I was thrilled with the infinite possibilities offered to me in the stacks.  My public library kept my arms filled with books and my mind filled with wonder.  It gave me the foundation to achieve more academically than anyone in my family ever had before me.

As a teen, I was the awkward one searching for answers about identity in the privacy of a corner study carrel.

I can’t remember ever not knowing I was gay.  The thing made certain to me by society was that I was different, possibly an abomination.  I turned to my public library in those years when I struggled to understand my place in this world.  I found philosophy and logic.  I found literature about people like me.  I found out about places I could go and be accepted as I am, and not considered a bad person just because of who I loved.  I found acceptance in the pages of books and the walls of my library.

As an adult, I was the one behind the desk at the public library, helping whoever walked up with whatever they needed.

The staff of a library is deeply connected to their community at a level most people could never understand.   The next person who walks up to your desk may want something as simple as the best recipe for lasagna, or they might say, “I just found out I have cancer. Can you help me?  Can you help me find information and understand what’s happening to me?”  Most people’s jobs don’t cover such vastly divergent topics or swing wildly from the mundane to the life-changing so rapidly.  But, in a library, it does.  I want to be able to give you peace of mind in dealing with the mundane movement of materials, so you can give your energy to the things that really matter to your community.

As the owner of cross-referenced, I want to serve you.

I know the  value you bring to your community, and I understand the challenges you face.  Technology can save time and money, but figuring out which technologies to use and how to implement them can be a daunting task.   I've worked with hundreds of libraries and helped them understand how to plan for and manage their technology projects to achieve their goals.  I would love to help your library, too!