Let us serve you, so you can serve your community.

Welcome to

consulting services

Free 30 minute consultation.
Let us save you time & money!  

We know how valuable libraries are to their communities.  We want to give you more time to serve yours.

Figuring out which technologies to use and how to implement them can seem overwhelming . 

Which technologies promote your library's goals?   
Which lend themselves towards equity and inclusion? 
Which ones add value to your system? 
How do you know if RFID is right for your library? 
Can you implement other automation, like self-checks or returns, without it? 

We've helped hundreds of libraries with their technology projects.  Let us help you with all these questions, and with practical, non-disruptive plans for implementing your projects.

We offer consultation on:

RFID Conversions
Automated Materials Handling
Self-Service Automation 
Workflow Audits
and other technology projects

Library book shelf

Looking forward to ALA in Chicago!

Please come by and visit us at booth #1954 at ALA in Chicago.  I look forward to meeting you and discussing your technology projects and needs.  Oh, and there will be giveaways!  :-)  

My Story

Lori Livesay - Owner

I am your customer. 
I hope you will be mine.

My motivation for creating cross-referenced comes from the deep love and respect I have for libraries.  It comes from being an adult who was shaped, if not saved, by the public library.  My professional credentials are solid: I have helped hundreds of libraries manage successful RFID conversions and implement automation and technology projects.  I have experience working in both public and academic libraries, and I worked for one of the library industry’s largest technology vendors.  But, the reason I will work so hard for you is because you’ve already worked as such a positive force in my life.

As a child, I was the kid following around the Children’s Librarian, asking a million questions.

I was always a curious child. My parents could never have supplied me with enough material to satisfy my inquisitive mind, but at the library I could learn about anything, everything.  I was thrilled with the infinite possibilities offered to me in the stacks.  My public library kept my arms filled with books and my mind filled with wonder.  It gave me the foundation to achieve more academically than anyone in my family ever had before me.

As a teen, I was the awkward one searching for answers about identity in the privacy of a corner study carrel.

I can’t remember ever not knowing I was gay.  The thing made certain to me by society was that I was different, possibly an abomination.  I turned to my public library in those years when I struggled to understand my place in this world.  I found philosophy and logic.  I found literature about people like me.  I found out about places I could go and be accepted as I am, and not considered a bad person just because of who I loved.  I found acceptance in the pages of books and the walls of my library.

As an adult, I was the one behind the desk at the public library, helping whoever walked up with whatever they needed.

The staff of a library is deeply connected to their community at a level most people could never understand.   The next person who walks up to your desk may want something as simple as the best recipe for lasagna, or they might say, “I just found out I have cancer. Can you help me?  Can you help me find information and understand what’s happening to me?”  Most people’s jobs don’t cover such vastly divergent topics or swing wildly from the mundane to the life-changing so rapidly.  But, in a library, it does.  I want to be able to give you peace of mind in dealing with the mundane movement of materials, so you can give your energy to the things that really matter to your community.

As the owner of cross-referenced, I want to serve you.

I know the  value you bring to your community, and I understand the challenges you face.  Technology can save time and money, but figuring out which technologies to use and how to implement them can be a daunting task.   I've worked with hundreds of libraries and helped them understand how to plan for and manage their technology projects to achieve their goals.  I would love to help your library, too!

Contact me

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ALA Annual Conference
Washington, DC, June 24-26

We hope you enjoyed the ALA Annual Conference and had a chance meet award-winning writer, Diane Tarantini, at our booth.  

See below for more about Diane and her work.

Mere months before The Great Pause shut down the world, Diane Tarantini was asked by a child safety expert to write a book that would teach children, in a non-threatening way, about the concept of "grooming," the process by which a sexual predator gains the trust of a potential victim and sometimes their family. The Brave Knight is that book.

The Brave Knight was chosen to be distributed to each of the 7,000 foster children in West Virginia. In addition, the West Virginia Library Commission chose the book as its 2023 "Summer Read" for every library in the state.

Tarantini is a freelance writer, body safety educator, and blogger.

Praise for...
Brave Knight

“In The Brave Knight, Tarantini articulates incredibly complex child abuse grooming techniques/dynamics (ie. desensitizing physical contact, isolation from familial supports, love for perpetrators, disparity of social power), and somehow does it in an age-appropriate, non-threatening way. A brilliant, compelling, and inspiring resource for kids and those who love them.”

—Robert Peters: Senior Attorney at Zero Abuse Project, founder of Shield Task Force, former prosecuting attorney, former US Marine

Praise for...
Diane Tarantini

 "Diane Tarantini does a great job addressing an important topic that often goes unaddressed because it's deemed too scary. As a children's librarian, I appreciate Tarantini's ability to share something terrifying with children and their caregivers in a way that doesn't leave them scared, but empowers them. Tarantini's inclusion of discussion questions and extension activities make this book a valuable resource in any family's library."

---Amazon customer 5 star review (3/21/22)

2022 Highlights

ARSL Conference 
Connecting at the Crossroads

Having grown up in a rural part of America, I know the importance of small and rural libraries to their communities.  I'm proud to be a member of ARSL and always look forward to the conference. 

The 2022 conference in Chattanooga was no exception.  I really enjoyed meeting so many interesting people and having a chance to discuss their library's goals and technology projects.    

ALA Annual Conference official logo